Terms of Service

These Terms of Service (“Terms”) govern your use of the CallBro desktop software (“CallBro” or the “Software”). The provider is CallBro (legal entity details to be provided before launch). Contact: info@callbro.ai.

By downloading, installing, or using the Software, you agree to these Terms and the License. If you do not agree, do not use the Software.

1. The current Software

CallBro is a local-first desktop application for capturing calls, transcribing audio, organizing notes, and generating summaries or related work products. Its current operation is account-free: CallBro does not require a CallBro account to use the local desktop features.

Content is intended to be stored in a local Vault selected by you. Some functionality may depend on software, models, services, credentials, networks, or devices that you choose and control, including third-party transcription, language-model, agent, or MCP services.

2. Your responsibilities

You are responsible for your use of the Software, your content, your devices, and your chosen third-party services. In particular, you must obtain every notice, permission, and consent required by applicable law before recording, monitoring, transcribing, sharing, or otherwise processing a call or other communication. Recording and transcription laws vary by location and circumstance; CallBro cannot determine your obligations for you.

You must not use the Software unlawfully, to infringe rights, to harm others, or in a manner that could reasonably create a safety, privacy, security, or regulatory risk. You must not circumvent technical safeguards, interfere with the Software, or use it to process information where its use is prohibited.

3. Eligibility and authority

You must be old enough to enter into a binding agreement where you live. If you use CallBro for an organization, you represent that you are authorized to bind that organization to these Terms.

4. License and intellectual property

The Software is licensed, not sold. The License controls the permissions and restrictions that apply to the Software. CallBro and its licensors retain all rights, title, and interest in the Software, branding, documentation, and related intellectual property that are not expressly granted to you.

5. Your content and feedback

You retain any rights you have in your content. You authorize CallBro to process your content only as necessary to operate the Software at your direction. If you enable a third-party integration, that provider processes information under its own terms and privacy practices.

If you send feedback, ideas, or suggestions to CallBro, you grant CallBro a non-exclusive, worldwide, perpetual, irrevocable, royalty-free right to use them without restriction or compensation.

6. Third-party services

The Software may let you configure or connect to third-party services. CallBro does not control those services and is not responsible for their availability, security, data practices, terms, or outputs. Review their terms and privacy information before enabling them.

7. Future cloud and paid services

Vault sync, CallBro-hosted cloud ASR, and CallBro-hosted cloud LLM services are not currently offered under these Terms. If CallBro later offers any of them, they will be subject to separate pricing, service-specific terms, data-processing terms, and a then-current subprocessor and international-transfer notice before launch. This is not a promise that any feature, price, availability level, or delivery date will be offered.

8. Changes, suspension, and termination

We may modify, suspend, or discontinue the Software or these Terms where reasonably necessary. If a material change is made, we will provide reasonable notice through the Software, this website, or another appropriate channel. Continued use after the effective date of updated Terms means you accept them.

We may suspend or terminate your rights to use the Software if you breach these Terms or the License. You may stop using the Software at any time. Sections that by their nature should survive termination will survive.

9. Disclaimers

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALLBRO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

CallBro is not medical, legal, financial, emergency, or other professional advice. Do not rely on the Software or any transcription, summary, recommendation, or output for a high-risk decision without independent human review.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALLBRO AND ITS LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SOFTWARE OR THESE TERMS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALLBRO’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SOFTWARE OR THESE TERMS WILL NOT EXCEED USD 100.

11. Governing law and disputes

These Terms are governed by the laws of the Republic of Kazakhstan, without regard to conflict-of-laws principles. The courts with jurisdiction in Kazakhstan will have exclusive jurisdiction over disputes arising from these Terms, except where mandatory law gives you the right to bring a claim elsewhere. Nothing in these Terms limits rights that cannot legally be waived, including applicable consumer-protection rights.

12. General

If any provision is unenforceable, the remaining provisions remain in effect and the unenforceable provision will be enforced to the greatest extent permitted by law. These Terms and the License are the entire agreement between you and CallBro about the Software, except for separate terms that apply to a specific future service.

Questions about these Terms can be sent to info@callbro.ai.